Shipping Policy

Last updated: October 7, 2026

At BELLICA, we aim to process and deliver your orders as quickly and safely as possible.

1. Delivery Area

We currently offer delivery within Pakistan, subject to courier availability for the customer's location.

2. Processing and Delivery Time

Orders are generally processed after order confirmation.

Standard delivery is usually completed within 2–5 business days after dispatch.

Delivery times may vary depending on the destination, courier operations, weather conditions, public holidays, remote-area service availability, or other circumstances beyond our control.

3. Shipping Charges

Our standard shipping charge is:

Rs. 249 per order

Shipping charges may be changed or waived during promotional campaigns.

Any applicable shipping charge will be displayed during checkout before the order is completed.

4. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and locations.

For COD orders, customers must pay the full applicable amount to the courier upon delivery.

Please keep the required amount available when your parcel arrives.

5. Order Confirmation

For COD orders, BELLICA may contact the customer by phone or other available communication methods to confirm the order before dispatch.

Orders with incomplete or incorrect customer information may be delayed or cancelled.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

BELLICA is not responsible for delays or failed delivery caused by incorrect, incomplete, or unreachable delivery information provided by the customer.

7. Failed Delivery

If a courier is unable to deliver an order because the customer is unavailable, unreachable, has provided an incorrect address, or refuses the parcel, additional delivery or re-delivery arrangements may be required.

Repeated failed or refused COD deliveries may affect eligibility for future COD orders.

8. Damaged Parcels

Please inspect the parcel when you receive it.

If your product arrives damaged, leaking, defective, or incorrect, please contact BELLICA within 48 hours of delivery and provide your order number along with clear photographs or video evidence where possible.

Please refer to our Return & Cancellation Policy for further information.

9. Courier Delays

Delivery estimates are provided in good faith and are not guaranteed.

BELLICA is not responsible for delays caused by courier operations, weather, natural events, public holidays, strikes, incorrect addresses, security restrictions, or other circumstances outside our reasonable control.

10. Contact

For shipping-related questions, please contact:

BELLICA
Phone: 0333-5354910
Email: hello@bellicaglow.com