Privacy Policy

Last updated: October 7, 2026

At BELLICA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how BELLICA collects, uses, stores, and protects information when you visit our website, use our services, or place an order.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information including:

Information you provide

• Full name

• Email address

• Phone number

• Shipping and billing address

• City, province, postal code, and country

• Products purchased and order details

• Information provided when contacting customer support

• Information submitted through forms, reviews, or other communications

Payment information

We may collect information necessary to process payments and orders.

For Cash on Delivery orders, we collect the information required to confirm and deliver your order.

Where payment is processed through a third-party payment provider, payment information may be processed directly by that provider according to its own privacy policy and terms.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Operating system

• Pages and products viewed

• Website interactions

• Referring website or source

• Approximate location information

• Technical and usage information

This information may be collected through Shopify, cookies, pixels, analytics tools, and similar technologies.

3. How We Use Your Information

BELLICA may use your information to:

• Process and fulfill orders

• Confirm Cash on Delivery orders

• Arrange shipping and delivery

• Process payments

• Provide customer service

• Respond to inquiries and requests

• Manage customer accounts

• Maintain transaction and business records

• Improve our website, products, and services

• Understand how customers use our website

• Detect and prevent fraud, abuse, or unauthorized activity

• Measure website and advertising performance

• Send transactional communications relating to your orders

• Send marketing communications where you have opted in or where otherwise permitted by applicable law

• Comply with applicable legal and regulatory requirements

4. Cookies and Similar Technologies

BELLICA and its service providers may use cookies, pixels, tags, and similar technologies to operate the website and understand how visitors interact with it.

These technologies may be used for:

• Essential website functionality

• Shopping cart and checkout functionality

• Remembering preferences

• Website analytics

• Performance measurement

• Marketing and advertising

• Measuring advertising effectiveness

Where available, you may manage your cookie preferences through our cookie banner or other privacy controls.

Disabling certain cookies may affect the functionality of some parts of our website.

5. Shopify

Our online store is powered by Shopify. Shopify provides the e-commerce platform that allows us to sell our products, process orders, manage our store, and provide related services.

Information submitted through our website may therefore be processed by Shopify in accordance with Shopify's applicable privacy practices.

6. Shipping and Courier Services

To process and deliver your order, we may share relevant information with our courier and shipping partners.

This may include:

• Customer name

• Phone number

• Delivery address

• Order information

• COD amount, where applicable

We share information that is reasonably necessary to fulfill and deliver your order.

7. Marketing and Advertising

BELLICA may use marketing and advertising services, including platforms such as Meta and Google, to promote our products and measure advertising performance.

These services may use cookies, pixels, or similar technologies to collect information about interactions with our website.

Where required, we will request the appropriate consent before using information for certain marketing purposes.

You may unsubscribe from promotional email communications at any time by using the unsubscribe option provided in the relevant communication.

You may also contact us directly regarding your marketing preferences.

8. Customer Accounts

If you create an account with BELLICA, we may process information associated with your account, including your name, email address, contact information, and order history.

You are responsible for keeping your account credentials secure.

9. How We Share Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These parties may include:

• Shopify and technology service providers

• Payment processors

• Courier and delivery companies

• Website and analytics providers

• Advertising and marketing platforms

• Customer communication providers

• Professional advisers

• Government authorities or other parties where required by law

We do not sell your personal information as a standalone product.

We only share information where reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, or to comply with applicable legal requirements.

10. Data Security

BELLICA takes reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders

• Provide customer service

• Maintain business and transaction records

• Meet accounting, legal, and regulatory requirements

• Resolve disputes

• Prevent fraud or abuse

• Fulfill other legitimate business purposes

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

12. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Opt out of promotional marketing communications

• Request information about how your information is used or shared

• Manage certain cookie or data-sharing preferences

We may need to verify your identity before processing certain requests.

13. Data Sharing Opt-Out

Where applicable, you may use the privacy controls or Data Sharing Opt-Out options available through our website to manage certain data-sharing preferences.

Your choices may affect certain personalized advertising or website experiences.

14. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to BELLICA, please contact us so that we can take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other services.

BELLICA is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Changes to This Privacy Policy

BELLICA may update this Privacy Policy from time to time to reflect changes in our business, services, technology, privacy practices, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

17. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

BELLICA
Email: hello@bellicaglow.com
Phone: 0333-5354910

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.